Frequently asked questions:
What types of treatments are available ?
We offer a wide range of treatments, including massages, personalized facials and Head Spa rituals with La Biosthétique products.
Where is the spa located?
The spa is located on the 2nd floor of the Radisson Collection Hotel The National in Sterrebeek.
Can I cancel or reschedule my appointment?
You can cancel or reschedule your appointment online up to 24 hours in advance. For later cancellations, please contact us by phone. If you arrive late for your appointment, your treatment may be shortened to avoid delaying other clients, and the full price will still apply
Is parking free?
Yes, your ticket will be validated at the spa reception if you park in the hotel's car park.
How can I book an appointment?
You can book your treatment directly online or by contacting us by phone.
What products do you use?
We work exclusively with La Biosthétique, a brand that combines bioscience and natural ingredients for visible results.
When should I arrive?
We recommend arriving 10 minutes before your appointment, so you can enjoy a personal welcome and start your moment of relaxation in the best possible way.
Do you offer gift vouchers?
Yes, gift vouchers are available. You can pick up the physical version at the spa reception, or order the online version to surprise your loved ones with a moment of pure relaxation. In addition, you'll find a selection of lovely products in the spa to put together the perfect gift just the way you like it.